Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
If you notice an issue on the products or anything else on the order, please submit a Problem Report by using the form on this page. Please attach an image of the problem if there's a physical issue with the product or package. It's required. Returns will ship to: 19749 Dearborn St Chatsworth, CA 91311 Reasons for Returns Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to us. You will be liable for reshipment costs once we have confirmed an updated address with you. Unclaimed - Shipments that go unclaimed are returned to us and you will be liable for the cost of a reshipment to yourself. Return - Contact us before returning any products. We do not refund orders for buyer’s remorse., size, color, or garment exchanges. |
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